Here are a few basic rules about the fees charged for making changes to a ticket: Change of flight date: a fee is charged for each passenger for each changed leg of the journey, plus any difference in ticket prices are added for each passenger Change of passenger name: a fee is charged for each changed name for each leg of the journey, plus the difference in ticket prices are added for each changed name Change of route: a fee is charged for each passenger for each changed leg of the journey, plus any difference in ticket prices between the original flight s purchased and the new flight s are added.
A flight ticket is always a personal ticket. Changing the name of a passenger can be more expensive than purchasing a new ticket. The costs of making changes to your flight generally depend on the difference in prices between the original flight and the flight on a new date, both when changing the flight date and when changing the passenger name.
Changes of flight direction are not possible — in other words, it is not possible to reverse the sequence of flights. Exchanging a low-cost carrier for a flight with a traditional airline or a different low-cost carrier is not possible. Changes to the data of the payer — not the passenger — are free of charge. Changes can be made via the Customer Service Call Centre. Traditional airlines As with low-cost airlines, traditional airlines with regularly scheduled flights allow you to make changes to tickets already issued.
Changes to the name on the ticket for regularly scheduled flights of traditional airlines are usually not possible. All changes and related costs are given in the Terms and Conditions of the fare for which the flight is purchased. The cheaper the fare and price of the flight, the fewer possibilities there are to make changes. A fee will be assessed per ticket for this service in addition to any fees assessed by the airline. Until an exchange is confirmed and processed, all details regarding fees, restrictions, or quotes for differences in fare are not guaranteed and may change at any time without notice.
If you have received a paper ticket s and need to make a change, they must be sent to our office before we can confirm a change. We cannot process the exchange until we receive the original ticket. Here to Help. Updated June 19, Keep checking up on the flight details yourself and document any changes you catch so that you have proof.
Plead your case. Those agents on the other end of the call or other side of the desk at the airport are humans with hearts, too. Even when the rules are spelled out, they still might be able to evaluate your situation individually and make something work. It goes without saying to play nice. Any unexpected, extenuating and dire circumstances like serious illness or accidents should qualify passengers for a full refund, too. According to Airfare Watchdog, though, too many people have faked illness to avoid change fees, so airlines have gotten a lot tougher.
But if you've got a note from a hospital, you might be able to avoid the fee. Elite status helps. Some airlines, including Alaska and United, spell out their policies regarding the status threshold fliers have to be above in order to dodge change fees.
But even if you're not quite at that status, it's wise to mention your standing and allegiance to the airline and see how far it gets you. Another option if you're really a non-committal flier and don't want to be penalized for it: Book with Southwest from the get-go.
Sweet, considerate Southwest has no checked bag fees and no ticket change fees.
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